Here is what Cedar Creek resident Leah McKune has to say about working with business sponsor Fidler On The Roof KC! They would love the opportunity to earn your business as well!
“No one wants to discover water in their home, and it's tough when you aren't sure where it's coming from or what to do about it! When it appeared to be a roofing issue, I called Fidler On The Roof and immediately was in contact with Eric Fidler. He came straight out to my house with William Jurado - digging into the problem within the hour! They were able to identify the issue and cleared all the snow and ice by hand in the areas with an issue so the water would stop coming in. I had a quote for repairs that evening and they were on-site the next morning and complete by lunchtime! The snow and ice since has not been a problem. Fiddler on the Roof was prompt, knowledgeable and professional and I would highly recommend them to others!”
Brandon Mitchell - 3/9/19
I called Eric and he was very knowledgeable and courteous. He saved me a lot of money by talking me through how to fix a roof vent leak by myself. Good dude Thanks
9 months ago
I had some concrete tiles missing on my roof, a leak, and a piece of flashing that needed to be repaired. My house has multiple stories.
My husband emailed the contractor a description of the work to be performed. We had 3 contractors bid. We went with Fidler on the roof. We exchanged about 3 calls, a time was scheduled for the work. The workers came and did the repairs in one day. Very little mess was left after the job was completed. Any time a roof repair is made there are going to be small pieces of wood and debris left behind in an attic. The workers were professional and arrived when scheduled. They brought the necessary equipment and ladders to do the job, we provided the concrete tiles. I had saved a pallet of the original tiles from the initial roof. The work was to our satisfaction and was the most reasonably priced of the bids we received. Fidler on the roof accepts credit card payments and has a link on their website to pay. I would use them again should the need arise.
D M. - 3/8/2019
I called needing quick and honest roof repair for a leak. I was completely blown away by the earnest and charming response from the men that work for this company. The owner and the skilled technicians were wonderful to work with, fast in their response and competent in the repairs they did for me. Start to finish my interaction with this company has been wonderful.
I found them in a home guide and feel so lucky to have chosen to call them. I was very stressed about having a leak on my tall, high pitched roof. They eliminated my stress and made it their business to fix my leak regardless of the awful weather conditions we have had this winter. On a scale of 1 to 5 I give them a high 6. In an age of scammers and other crazys that we face these people stand out as honest, caring and skilled. IF IT IS POSSIBLE THEY WILL TAKE CAKE OF YOUR ROOFING NEEDS.
This company is awesome! The customer service is top notch. Our roof looks amazing. Everything has gone smooth start to finish. Everything was picked up when the roof was done. The employees are very personable. They care what you want and do whatever to make sure you get it. Thanks guys for a great experience. Highly recommended.
Eric was awesome. I had a pretty major leak in the roof and was expecting some terrible news. When he arrived (early which was awesome) He got on the roof and when he came down about 20 minutes later he said it was a minor issue and he already fixed it. Being a home owner that has dealt with “less than straight forward” contractors in the past, I was ready for a “surprise” bill. Instead when I took out my card to pay him, he said, no charge for today, just make sure you tell people about us, and if you have any other issues, make sure you call us. This is exactly the kind of integrity that used to make the trades amazing, but is so difficult to find. I saved his contact in my phone so I can easily pass it out to anyone in need. Awesome company.
Great job of working with the insurance company to get us everything we needed to cover all the costs and get the job done right. They were in and out without disturbing anything. Very good, professional job.
Brent H. 8/14/2018
Very professional. Had the layers torn off and deck boads replaced . Completely new roof done in one day. Clean up was excellent. Would definitely recommend this company again. My parents had the same experience with them and referred them to me. Worked with Brian Fisher and he was awesome. 100% satisfied.
Allison B. - 5/9/2018
Absolutely wonderful service. Guillermo from Fidler on the Roof KC not only came promptly to replace my roof tile, but he found a second tile that had slipped and fixed that for me as well. He showed me pictures of his work, and he also confirmed that there had been no water damage. He was pleasant, professional, and I highly recommend you use them for any job big or small!
Sue O. 3/13/2018
Fidler On The Roof is awesome. Eric provided excellent customer service; he was personable and courteous. He sent photos of the damaged area so I could see the details, and he explained what needed to be done to repair the damage. Eric and his crew promptly applied temporary coverage to prevent possible leaks which was a great relief. They did an outstanding job, and it was completed as scheduled. I give them the highest rating; it is well deserved!
02/07/2018 – Vickie Mears
Aaron Manley at Fidler was the 5th roofer I spoke to to get this job done. Three of the other four were unacceptable with not showing up for a scheduled appointment, even after several calls and planning the appointments. One company, who was recommended by a friend just did not respond at all. Aaron was referred by an associate. He was an excellent communicator staying in touch throughout the planning process as we had to wait out the extremely cold weather. Aaron also identified a specific requirement of my city's code for a wind and ice shield, which had not been mentioned by any other roofer. He made contact with my insurance company on two occasions and was able to get them to increase their original estimate for covering this requirement. Aaron always did what he said he was going to do. The job was completed by his crew in the exact time frame that he promised. They left the area perfectly clean. I would highly recommend Aaron and Fidler on the Roof!
Ben Schraeder - 2/15/2018
Have had a great experience with Fidler on the Roof. I have struggled with a leak in my roof for a couple years. Multiple companies tried before Eric and crew. Inevitably they all gave up and stopped answering my calls. Eric has gone above and beyond to work with me to make sure it's fixed. Highly recommend Fidler on the Roof. They actually take pride in their work and it shows.
03/21/2017 – Marie Shelton
Aaron was a privilege to work with from the beginning of the job to his follow-ups. His communication is consistent and clear; he's honest and reasonable; he's patient and not pushy, and the work was well-done. I called Fidler on the Roof KC to inspect my roof, which had recently been damaged in a hail storm. Aaron came over the next day, and he did so at my wife's and my convenience, which happened to be after hours at 6:30pm. After the inspection, Aaron noted that there was a broken seal that was causing water damage that we pointed out on the inside of the ceiling. Aaron fixed the leak without asking for a dime. He gave an honest appraisal of the other roof damage, and then he encouraged us to call a few other roofers if we felt like we needed a second opinion. This exchange typifies our working relationship with him: he was exceptionally transparent, didn't oversell, and he allowed us to verify that honesty. After I called the insurance adjuster, Aaron made the trip from Olathe, where he was working on a job, to our place in the Northland (about a 45 minute one-way trip) to meet the claim agent and give an appraisal of his observations. We really appreciate that he was there to help clarify and point out damage; it was certainly a way to hold our insurance company accountable for their report. Aaron worked on our time schedule and was exceedingly flexible. When we indicated that we wanted to look at samples of alternative shingle colors, he dropped off sample swatches and followed up on our preferences. Everything was executed according to our directives. When I received the claim check, I asked Aaron to delay installation/replacement because we had family in for the holidays, and he graciously obliged. While I was waiting for the depreciation check, Aaron didn't badger me about payment and waited until I received the check to collect on the balance of the work. On the day that we'd scheduled for the roof replacement, Fidler on the Roof KC was on time (they didn't arrive early, which would have affected our ability to leave the house and get to work, and they weren't late). The entire roof replacement was finished in one day. I think that this company could have elected to bring fewer roofers, which would have reduced their costs but also would have left the roof unfinished overnight. Aaron made sure that all of the materiel and manpower was present to get the job done in a timely manner, and we really appreciated that. During the installation, Aaron was in contact with me, notifying me of the team's progress, and texting photos of the work as it was completed. At the end of the day, Aaron went above and beyond, even replacing a trim board that was damaged before they started the work... this was work that he wasn't contracted to do, but it illustrates how Aaron will go the extra mile because it's the right thing to do... it's great to work with people like that! After the job was finished, Aaron insisted on painting some siding that he noticed was missing some paint and the trim board that he replaced... Again, this guy really goes the extra mile for his customers. He maintained consistent, timely, and punctual communication even after the job was finished. I pointed out two minor details that my wife and I were curious about (shingles that were still above the OSB board from where the gutter guards were replaced). Instead of "explaining this away," making excuses, ignoring us, or denying that those were valid concerns, Aaron quickly returned to our house to rectify the issues. From start to finish, it was great to work with Aaron and Fidler on the Roof KC. I cannot give them a stronger recommendation for their quality of work, attentiveness, punctuality, courtesy, and customer service.
H R. / Kansas City, MO
We've had quite a few major projects to undertake since we purchased our home last summer. During one issue (a leaking window trim) we found Fidler on the Roof. Aaron came out and got up on our roof, even fixing a gasket around the sewer pipe, but they weren't able to help us with the original window issue. He recommended several people and actually followed up to see if we got what we needed. Aaron did all of this without any money exchanged.
Fast forward a few months to the storm on/around October 14, 2017. This is the same storm that did quite a bit of damage to World's of Fun. Trees were uprooted there and parts of the park were flooded.
A tree in our front yard had a large limb and part of the tree fall on the front part of our house/roof. We used Farage Tree and Stump removal to get the limb off the roof. We had used them before and they even came that night to have it removed.
Our insurance company had an adjuster come out and they said we would need a new roof. The Insurance company said we should pick who we wanted to do the job for us.
We called several places to have our roof looked at. Due to all the storms this year, most people were backed up. Aaron from Fidler on the Roof came and looked at the roof quite quickly. Another roofer finally did come but never replied to our emails after the visit. Both estimates were very close in price.
Aaron helped us with picking out colors and gave us all the information we needed. He gave us an estimate of when they could get the roof completed by and communicated well. He also communicated with the Insurance agent and made sure they had everything so we could get the insurance check quickly.
We had a few minor issues with starting on the day of the project (they got caught up finishing another project and one of the trailers broke), but once they began they worked quickly. Tarps were placed around the house and care was taken to minimize trash. They stripped the shingles in a few hours, and by 1 pm the next day they had the shingle work completed. Our roof is fairly small but steep in pitch.
A fascia board cracked and an interior beam had a slight crack in it as well from the tree damage. Aaron used a carpenter that works with them to complete that aspect of the job. He came a few days later and finished that work perfectly. The other company who came to give us an estimate could not do this work. We would have had to find someone else to complete the carpentry work.
Flashing around our chimney was the last step and that was completed the following week. They communicated every step and even sent photos from the roof of the work completed.
After dealing with a lot of companies, I will say Aaron and Fidler on the Roof is a respectable and straight forward business. They were busy and sometimes things happened (a few timing issues), but Aaron was always there to answer any questions we had and was good to his word.
I would recommend them and their work to anyone.
Fidler On The Roof did an awesome job of repairing my roof! I spoke with Eric, one of the owners. He came to my residence,determined what areas needed to be repaired, took photographs, and told me what they would do to repair the damage. He gave me a price which was extremely fair!
The customer service was outstanding! I trusted what he said and had total confidence in their abilities!! They emphasized that they stand behind their work which is spectacular!! This company was recommended to me by another and they were right! I would not go anywhere else after the experience I had with Fidler On The Roof KC!! Thank you!!
We had a very positive experience working with Eric. Eric was always thorough in his explanations, easy to contact, and a pleasure to work with. The crew did a nice job on the roof and it looks great. No complaints about any of it. Highly recommended.
I worked with two other roofing companies that "chased" leaks and billed me for over $15,000 over the course of 5 years. Eric was able to identify the issues and stop the leaks in one visit and made sure we would stay dry until we could get on their schedule for a re-roof. His crew showed up every day and put in long hours to get the job done. I highly recommend them for tile roof issues!
I have 4 different roofing companies came and inspected my roof but no one as professionally as William. William took the time and actually removed the tiles to see the underneath problems. He gave me an estimate and I was confident he was my roofing guy. I would recommend Fidler On the Roof all of you reading this. They are honest and good pricing. Thanks William
Even submitted changes to our claim for State Farm when additional damage was found.
Deidre L. / Gardner, KS
Eric Fidler and his crew were amazing from start to finish! From the first initial call to discuss my roof issue to having his team come out to assess the situation (within two days) and explaining in detail (and showing me pictures of the damage) to setting the appointment for them to return to finishing the project was a great experience. I was referred to him by another company since I had a tile roof and not all roofing companies are experienced in tile roofs like Fidler on the Roof. I would highly recommend them for your job! Very thorough, detailed oriented, honest, great communication and awesome customer service. Thanks again!
Justin S. / Overland Park, KS
You will not find a more trustworthy company to take care of your roofing needs. If you want a fair deal, the truth, and quality work, you need to call these guys!
Awesome company! We had a hail storm in Raytown, Missouri and Eric, and his crew, had my gutters and roof replaced before any other home in my neighborhood. He worked great with State Farm insurance.
Eric and his team did an excellent job! Great interaction from my initial call to them to inquire about my roof issue to having them assess what was needed to the end project of the repair. Impressed with their great communication, explanation (showing me pictures) of what was wrong/detail and overall customer service. I would highly recommend Fidler on the Roof! Thank you again!
I would highly recommend Fidler on the Roof KC! Eric returned my call quickly, and was able to give me a fair quote. This was a small repair job, but he didn't treat it that way. It was supposed to rain the day we were scheduled for repair, but Eric came a day earlier to get it completed so that we didn't have any damage. Thank You!!! Would recommend to anyone needing roof repairs!
Excellent company, excellent service! Highly recommend this company. This is the first time Fidler on the Roof KC did any work for our home and it was an experience worth writing about. I write very few reviews unless the work and service are exceptional. We added on to our home and Fidler on the Roof KC completed our new roof line in addition to repairing a leak issue our contractor found with the original roof on the other side of our home. They explained the work they were doing, provided a reasonable, solid bid, and took pictures of the work showing what had been done. Every conversation with them was professional and most pleasant. Very pleased with the experience and if ever we need any roof repair in the future, we will call Fidler on the Roof KC.
We highly recommend this company! They were extremely helpful every step of the way. The professional and knowledgeable staff was greatly appreciated. We definately have the nicest looking roof and gutters in the neighborhood!
01/23/2018 – Julee Dugan
Fidler on the Roof KC was fast, fair and did a great job. Eric returned my calls quickly, gave me a fair estimate and even came a day early to get my roof repaired before it rained. Which I was so thankful for!!! I would recommend Fidler on the Roof KC to anyone who wants quality work and a fair price. I had contacted two other "Big" roofing companies and got outrageous quotes. Eric treated this small job just as important as a large job. I highly recommend and would use again.
12/22/2017 – Amy Schonhoff
Aaron and team were excellent to work with. They are the personal touch this industry needs. They were quick and so clean. Aaron worked well with my insurance company. And even finished the job early! They also came back out a few days later to make sure everything was finished with the deck and guttering.
12/20/2017 – Craig Stevens
We’ve had quite a few major projects to undertake since we purchased our home last summer. During one issue (a leaking window trim) we found Fidler on the Roof. Aaron came out and got up on our roof, even fixing a gasket around the sewer pipe, but they weren’t able to help us with the original window issue. He recommended several people and actually followed up to see if we got what we needed. Aaron did all of this without any money exchanged. Fast forward a few months to the storm on/around October 14, 2017. This is the same storm that did quite a bit of damage to World’s of Fun. Trees were uprooted there and parts of the park were flooded. A tree in our front yard had a large limb and part of the tree fall on the front part of our house/roof. We used Farage Tree and Stump removal to get the limb off the roof. We had used them before and they even came that night to have it removed. Our insurance company had an adjuster come out and they said we would need a new roof. The Insurance company said we should pick who we wanted to do the job for us. We called several places to have our roof looked at. Due to all the storms this year, most people were backed up. Aaron from Fidler on the Roof came and looked at the roof quite quickly. Another roofer finally did come but never replied to our emails after the visit. Both estimates were very close in price. Aaron helped us with picking out colors and gave us all the information we needed. He gave us an estimate of when they could get the roof completed by and communicated well. He also communicated with the Insurance agent and made sure they had everything so we could get the insurance check quickly. We had a few minor issues with starting on the day of the project (they got caught up finishing another project and one of the trailers broke), but once they began they worked quickly. Tarps were placed around the house and care was taken to minimize trash. They stripped the shingles in a few hours, and by 1 pm the next day they had the shingle work completed. Our roof is fairly small but steep in pitch. A fascia board cracked and an interior beam had a slight crack in it as well from the tree damage. Aaron used a carpenter that works with them to complete that aspect of the job. He came a few days later and finished that work perfectly. The other company who came to give us an estimate could not do this work. We would have had to find someone else to complete the carpentry work. Flashing around our chimney was the last step and that was completed the following week. They communicated every step and even sent photos from the roof of the work completed. After dealing with a lot of companies, I will say Aaron and Fidler on the Roof is a respectable and straight forward business. They were busy and sometimes things happened (a few timing issues), but Aaron was always there to answer any questions we had and was good to his word. I would recommend them and their work to anyone.
11/17/2017 – Colleen McPherson
Exceeded expectations in every area
04/28/2017 – Lonnie Johnson
Called Fidler on the Roof in the morning and they were out looking at the project by midday. Started the project 2 Days Later and finished that same day. They treated my property as if it was their own sealed everything up properly and cleaned everything up before they left the project.
04/22/2017 – Christie Hasch
From the very first contact with Eric, owner of Fidler On The Roof, to the last, the experience was awesome!! He was super friendly and explained what he needed to do to complete the project. He took photographs of the problem areas on the roof. He explained what he would do to fix the problems and how much it would cost to do so. He was upfront, honest, and I truly felt that I was being given an HONEST solution and price. This company is family owned and you can certainly tell that they take pride in what they do!
I was kept in the loop of what was happening and when I could expect workers to arrive. Eric was very accessible and I could contact him if/when I had any questions. His customer service was outstanding!
I am extremely pleased with the job that Fidler On The Roof did for me!!
If you are looking for a highly skilled, professional, and reliable company, Fidler On The Roof is the company for you!!!!
04/21/2017 – Zach Allee
Very professional, clean, fast, quality workmanship.
04/20/2017 – Bryan King
These guys worked late each day to replace our roof on time. They were always available to respond to our questions. They were willing to work with our insurance company and adjuster to speed up the claims and payment process. I would definitely recommend this company to friends and family!
12/18/2016 – Jill Erickson
I called Eric and he reviewed my project over the phone with me. He was friendly, provided a prompt and responsive reply and the best customer service I have experienced in a long time.
9/17/2017, Justin P.
Eric ****** was awesome. Came out on a Sunday evening and repaired our leak. Very professional and informative. Went above and beyond. Will definitely recommend him to friends and family.